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Home : Support : Installation

NotateIt Evaluation

Download, Installation and Activation Notes

Installing and activating NotateIt is a simple process and most users never encounter any problems.

Occasionally however, we do receive queries and the sections below outline the various areas in more detail, which we hope you will find useful.

Download information and security
Installation
Internet access requirements
Activating your Licence


Download information and security

The installation file that you download is a standard Windows Installer package delivered as a self-extracing executable (*.exe).

When you download, please ensure that your browser is set to allow session (temporary) cookies since these are used to manage your page navigation and the download itself.

The file should be saved to your local PC; if you attempt to Open and install over the Internet it will fail. Also, do not use a download manager since we have found that these often do not work correctly with our site.

Vista users. If you save the download file to a mapped network drive then you should copy it to your local PC before installation. This will avoid a known issue with Vista which could result in an error (ref 1327) during installation.

Security

All our installation downloads are digitally signed for security and you can check that the certificate on your download is valid by right-clicking on the file once it has been downloaded, selecting the "Digital Signatures" tab and confirming that the signer is "Blade Software".

As a further check, you can also select the item from the "Signature list" and then click on "Details" to fully validate the signature and certificate with the issuing authority.

This helps confirm that the file really came from us and that it has not been altered or corrupted since it was signed.


Installation

Step 1 - Administrator rights

NotateIt is installed for use by all users of the PC and the installation process requires Administrator rights for this.

If you are installing in a corporate or similar environment, there may be strict security policies in force and you may need to seek assistance from your IT support staff and refer them to this page.

Vista and Windows 7 users. If you are not logged in as Administrator, then, when installation starts, the User Access Control system will prompt you for an Administrator name and password in order to continue.

XP users. You should be logged on to your PC with Administrator privileges. We have found that most home users running Windows XP tend to run their PCs with these privileges already set but, if you have adjusted your security settings you should take this into account.

Step 2 - Installation

Open Windows Explorer, navigate to the location where you saved the download file and then double-click on it.

The installation process will start and you need only follow the standard on-screen installation instructions.

Internet access requirements

NotateIt requires access to the Internet for the following program features available on the Help menu. In addition, NotateIt may need to lauch your web browser to show you relevant information for some of these options :
  • Activation
  • Feedback
  • Access to Resources and Support
Windows firewall. During installation, the Windows Firewall settings are automatically adjusted to allow NotateIt the necessary Internet access.

If you run other firewall software, you should ensure that NotateIt is granted permission to send and receive data through the firewall.

You may also run software that stops NotateIt from automatically launching other programs. If so, please ensure that NotateIt can at least launch your web browser otherwise you will be unable to access some of these features.

Activating your Licence

When you activate NotateIt, it connects to our web servers to obtain and save the licence for your PC installation and also updates other NotateIt files as needed.

To activate NotateIt :
  • Open NotateIt.
  • Click on the "Activate" option and then click "OK".
  • In the Wizard that opens, enter your Master Licence ID, as shown on your download instructions.
    Please check carefully that you enter this correctly since it is easy to transpose some of the digits.
  • On completion of the Wizard, NotateIt will connect to our web servers to obtain the licence and latest updates and activate your installation.
Once activated, NotateIt will automatically close and re-open ready for use.

If the activation reports that it was unable to connect to our web servers then the problem is almost certainly to do with your firewall settings or other Internet access controls and these should be checked carefully as outlined above.



Web site: http://www.notateit.com