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Home : Support : Installation

Instructions for NotateIt Upgrades

You can purchase step-up upgrades or register for free upgrades by logging in to the Customer Resource Area from your current version of NotateIt.

For details of upgrades available, simply click on the NotateIt Help menu and then click on the "Resources and Support" item to automatically login.



These notes outline the steps necessary to apply various types of upgrades to your existing NotateIt installation.

You should refer to the detailed notes for Version 4.x or Version 3.x depending on the actions required for each step.

The different types of Upgrades available are:

Paid upgrades to a different version / edition
Paid upgrades to convert from Static to Roving
Free upgrades to version 4
Free upgrades to your current version



Paid upgrades to a different version / edition

On successful completion of purchase, you receive an email outlining the steps needed.

If your upgrade includes a change of licence type from Static to Roving then you must install and activate the new version on the same PC as the old version otherwise the process will fail. Once completed, you can then use the Roving licence normally.
  1. Park the licence from your existing installation of NotateIt following the instructions relevant to that version ( Version 4.x   Version 3.x )

  2. Using the link provided in the e-mail, download and install the new version of NotateIt following the instructions relevant to the new version ( Version 4.x   Version 3.x )

    Do not install the new upgrade to the same directory as the existing NotateIt installation.

    We recommend you accept the default installation directory suggested by the NotateIt installer.

  3. Activate the newly installed version of NotateIt following the instructions relevant to the new version ( Version 4.x   Version 3.x )


Paid upgrades to convert from Static to Roving

On successful completion of purchase, you receive an email outlining the steps needed:
  1. Park the licence from your existing installation of NotateIt following the instructions relevant to that version ( Version 4.x   Version 3.x )

  2. Open NotateIt again and activate following the instructions relevant to the existing version ( Version 4.x   Version 3.x )

IMPORTANT:
You must activate these upgrades on the same PC as the existing installation otherwise the process will fail. Once completed, you can then use your new licence normally.

When activating, please ensure that you select the "Roving" licence type in the Activation Wizard.

Free upgrades to version 4

An upgrade is provided for existing customers who purchased or upgraded to the web-activated NotateIt Version 3. This is a free upgrade to the equivalent Version 4 product.

You can claim your free upgrade by visiting the Customer Resource Area as outlined at the top of this page.

Once you have registered for your free upgrade, you are sent an e-mail with your upgrade instructions.

These instructions are similar to those for a paid upgrade and you should follow the same steps as for Paid upgrades to a different version / edition


Free upgrades to your current version

These are usually minor, cumulative, upgrades issued from time to time that may include new features and/or bug fixes.

They are issued as upgrade installation packages and can be downloaded directly from the Downloads section of the Customer Resource Area (see the notes at the top of this page for how to access this).

Once downloaded, close NotateIt and double-click on the package to begin installation and follow the instructions given.




Web site: http://www.notateit.com